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06-16-2004, 04:01 AM
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#1
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TPunk Emeritus
Join Date: Jan 2004
Location: Perth, Australia.
Posts: 1,245
Thanks: 0
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yesterday i booked a hostel on travelpunk. today i turned up to find the hostel didnt even exist.
i walked past the address as i didnt see a sign for the hostel, when i did get the street number out and went to that exact location there was just some old apartments and none of the entry buttons said the hostel name. there was an acoomodation service down the street and i asked about the hostel...she knew about it, said it was a scam and i wasnt the first to be ripped off.
THE PLACE WAS
CENTRUNOVA HOSTEL
ZITNA 23
PRAGUE 1
So just a few questions, does this person have my credit card details and what is the criterion to get a hostel on this site and other sites that have the same engine ie hostelworld.com can anzone just make up a hostel. mazbe someone can investigate. TP mazbe zou know.
I ran to the first internet place to check my VISA via netbanking, it was ok so i guess thez dont have my details and i will just lose my deposit of 125kr which is luckilz onlz 8aud. or course if i had booked for a long period of time it could have been worse
sorrz bout the fragmented english, gotta run
urozm8
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06-16-2004, 06:38 AM
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#2
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TPunk Emeritus
Join Date: Jun 2003
Location: Canada
Posts: 2,709
Thanks: 0
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Hey dude, wow thats really odd?? I wonder if they closed down and did not tell hostelworld.com? Anyway, send and email to hostelworld.com who runs the TP reservation site, they will be able to help you, I have delt with them in the past and they were helpful. CAll VISA aswell to make sure that no further payments get with drawn from your account.
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06-16-2004, 09:25 AM
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#3
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Admin
Join Date: Jan 2003
Location: spiznain
Posts: 6,581
Thanks: 46
Thanked 13 Times in 11 Posts
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I'm looking into into it right now. This is the first time that I've heard of anything like this.
Don't worry about it, because Hostelworld runs the booking engine and they are the one's to process the credit card info. Please send me a PM with the name and exact email address that you used when booking the hostel.
We'll get your money back, I promise.
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06-16-2004, 06:00 PM
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#5
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TPunk Emeritus
Join Date: Feb 2003
Location: USA
Posts: 2,298
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Sometimes, hostels can be EXTREMELY hard to find. I missed a bus once cuz it stopped at this hostel - and I couldn't find it for the life of me! I walked around the area many, many times and could not find it. Finally, I found out it was way back inside the street facade sorta in a courtyard with a back entrance on the other side of the street down many stairs. There was just no real clear sign outside either...
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06-16-2004, 07:23 PM
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#6
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Minister of Offense
Join Date: Jun 2004
Location: San Fran Disco
Posts: 6,528
Thanks: 0
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True.. thanks to the map in my TimeOut Paris being a little off, I wandered around the same block for 45 min. trying to find my hostel. Then I remembered to call them and have them guide me to the place by phone. 'Course, had I not been able to speak French or international calling on my mobile, I'd have been screwed!
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07-10-2004, 08:00 PM
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#7
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TPunk Emeritus
Join Date: Feb 2004
Posts: 2,112
Thanks: 0
Thanked 0 Times in 0 Posts
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thanks for the warning, we're booking places in Prague now, so I'll take that one off the list.
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