My computer won't wake up! - TravelPUNK Backpacker College Student Budget Travel Message Boards!

**lost in texas** · 03-02-2007, 05:12 PM

I know we've got some Mac users on here, so maybe you've encountered this before. When I turn it on, I don't get any further than the apple logo screen. It just sits there until the battery runs down and it dies. I've tried restarting it several times, taking out the battery, the "drop test," and nothing seems to work... I'm leaving in a few weeks, so this couldn't happen at a worse time!

Any suggestions?

**simply_angelic** · 03-02-2007, 05:23 PM

take it into a mac store for help?

**space virgin** · 03-02-2007, 07:05 PM

Mine did that. Try booting from your OS X install disk and running Disk Utility. Insert the DVD or CD, hold the power button down to get the bugger to turn off... if it doesn't respond, I hate saying this but try unplugging it. Let it sit for 30 seconds or so, and hit the start button and hold down the C key. This causes the computer to boot up from the disk. You'll find Disk Utility in the sub menus that pop up.

After resetting the PRAM a couple of times, I ran the disk utility but didn't understand the error message I got. I went to the "genius" bar at the Apple store and he told me that I had to re-install OS X, something I felt like I should have figured out on my own without wasting the time setting up an appointment.

No big deal, it just took a little bit of time.

Check out the "support" section at apple.com as well... you can find out how to do pretty much anything & everything to diagnose your problem there.

FYI: If you need to bring your mac to the apple store, go online at apple.com and make an appointment there for the earliest slot (walking in doesn't usually work in your favor).

This is something else that could have saved me a lot of time.

**travelpunk** · 03-03-2007, 01:05 PM

Yeah, I'd take it in ASAP.

I had a problem with my Macbook constantly shutting off. I took it in and they called me up 3 hours later and told me to come in a pick it up!

Works beautifully ever since

**lost in texas** · 03-03-2007, 04:46 PM

Thanks for the info, guys! If I can find the damn install CD I'll try to reload it myself, otherwise I guess I'm off to the Apple Store.

jewps · 03-04-2007, 02:20 PM

Quote:

Originally Posted by travelpunk

Yeah, I'd take it in ASAP.

I had a problem with my Macbook constantly shutting off. I took it in and they called me up 3 hours later and told me to come in a pick it up!

Works beautifully ever since

The problem with your MB (and mine btw), is due to a hardware issue. I love my Apple notebooks as much as anyone but with my MB, Apple had to replace pretty much every component, the only thing they didn't replace is the enclosure and LCD.

There's also a diagnostic utility on OSX install discs and if you can't find the cds, it shouldn't be very hard to obtain them online.

**space virgin** · 03-04-2007, 05:54 PM

Quote:

Originally Posted by jewps

There's also a diagnostic utility on OSX install discs and if you can't find the cds, it shouldn't be very hard to obtain them online.

Yes, that is the disk utility mentioned earlier.

Except "obtaining" them online basically means re-purchasing the operating system... not that I'd advise the "ahoy there matey" approach, but do you by any chance know anyone else with a mac? You could probably borrow their install disks to figure out what's going on.