So we had to book our flight tickets with an agent as cant do e tickets in Vietnam. The agent was supposed to be sending the tickets on once they received them, but so far they just keep telling us to come back tomorrow and then the next day etc. We fly on Tuesday and are pretty sure that we are booked on the flight- we dont think that we have been ripped off- just that they have lost the tickets. We cant get a straight answer. But with no flight booking ref number and no tickets what can we do??? Anyone else ever had this problem??